Care and Maintenance
The good news is that due to a quality product having been purchased there is very minimal maintenance required in keeping your beautiful cabinetry and worktops in immaculate condition.
Taking care of your Cupboards
If a cleaning agent is to be used ensure that it is a non abrasive mild soap, we recommend Chemico, a light pink bottle found at your nearest grocery. Once the surfaces have been wiped with a damp cloth then proceed to dry them off with a dry soft cloth.
Taking care of your worktops
Marble, granite and Engineered Stone.
To clean stone tops we recommend using warm water and Chemico, in order to ensure the continued beauty and performance of the product. Cleaning agents to avoid include but not limited to strong chemicals and solvents. Also never use cleaning products that contain oils, trichlorethane or methylene chloride. Also avoid using cleaning agents such as oven/grill cleaners and dishwasher polishing agents that have a high alkaline/PH levels (PH 8.5 or higher).
Note that with stone tops, excessive heat and thermal-shock may cause damage. We recommend the use of a hot pad or a trivet when placing a hot cooking pan or other cooking units on the surface.
Stone worktops are highly resistant to scratching. However avoid abuse of the surface by refraining from using sharp objects such as sharp knives or screw drivers directly onto the surface.
Frequently Asked Questions
When should I start the design my dream kitchen?
For new houses it is critical that the design of your cabinetry including kitchens, bathrooms and Built-in-Cupboards is done before they start with foundations. The reasons for this is depending on the layout of your cabinetry will determine where your plumbing and electrical points need to be. You do not want to incur additional cost in moving these points at a later stage. If it is an existing house and you will be renovating then only once you have decided to remove your old kitchen then at that stage you would need your new designs.
How do we start to design my dream kitchen?
The first step in designing your kitchen is to decide a few things including what style of kitchen you would like, what is your budget and what appliances will you be installing in your kitchen. All of these decisions are critical in order for us to be able to deliver the exact kitchen you want. But don’t worry our experienced sales consultants will assist you with most of these decisions.
Do I need to go into your showroom?
It is critical that once a preliminary design is completed you come to our showroom. This is done purely for the reason that we have numerous colour and profile options when it comes to the finish of your kitchen. Also all worktop options and accessories are on display. Seeing these items allows you to visualise how your kitchen will look.
How much do you charge to give me a design and a quote?
This will vary and will depend on travelling expenses and where you are based. Within a 20km from our Showroom our consultations are free of charge.
How much should I spend on my cabinetry?
There is no set amount but the generally accepted industry standard is all your cabinetry ‑kitchens, bathrooms, Built in cupboards etcincluding worktops but excluding appliances should amount to about 7,5% of the total value of your home.
How do I ensure that my project runs smoothly?
With many other companies the sales person is left to manage the whole process including managing the fitters, the site readiness and site preparation. This is where they go wrong. We do it differently, we have your sales person who is an expert in designing your kitchen and a site manager who is experienced and trained to ensure that your site is ready for installation and that the installation runs smooth. Having this dedicated site manager allows for any potential problems to be identified before they occur or in the unlikely event that they do they will be able to resolve the problem effectively and efficiently.
How long does it take to manufacture my kitchen?
Our kitchens like our designs are all unique and customised, so as a result we don’t keep stock. The materials used to manufacture are procured for each specific order to ensure the best finished product is supplied. As a result of this and the various product options it can take between 2 and 3 weeks or 5 and 6 weeks depending on your final product selection.
How long does it take to install my kitchen?
The time to install varies from job to job depending on the complexity, size and finish of the job. We use only the most qualified installers who have a minimum of 10 years experience and under the close guidance of our site managers your cabinetry will be installed in the shortest possible time. The normal installation period follows between two and four weeks.
Why are the worktops not delivered with the cupboards?
The worktops like our cabinetry are custom fit. Also due to walls not always being built straight we cannot take the chance to pre-cut your worktops before the cabinetry is installed. So once the carcasses are installed we can template for the worktops so that they fit perfectly